Previous incidents

We have successfully completed a brief, scheduled maintenance window to optimize our backend server infrastructure.

What Was Done

• Hardware Profile Tuning: Adjusted CPU and memory allocations on our core VPS cluster to improve resource efficiency and handle higher concurrent operational load.
• Service Reboot: Restarted system daemons to apply the new hardware profiles cleanly.

Impact

• Duration: Approximately 1 minute of temporary downtime.
• Status: All core syst...

Status: Resolved

We experienced an unexpected service interruption affecting the platform.

Incident Summary:
The outage was triggered by an unplanned, hardware-level reboot of our primary VPS instance within the Oracle Cloud infrastructure. This caused a temporary loss of connectivity and prevented the automatic restart of core services.

Timeline of Events (UTC):
• 03:52 UTC: Instance initiated an unplanned reboot / infrastructure migration.
• 04:15 UTC: Manual recover...